Summit Roofing — Phoenix
How Summit Roofing tripled their Google reviews in 90 days
Phoenix, AZ · Published March 15, 2026
The Challenge
Summit Roofing was completing 20+ jobs a month but averaging fewer than 2 new Google reviews. Their review count had stalled at 34 for over a year, pushing them off the first page of local results.
The Solution
fullbook automated review requests via SMS within 2 hours of job completion. The platform tracked each customer through the funnel and sent a single polite follow-up if the first message went unanswered.
The Result
In 90 days, Summit grew from 34 to 112 Google reviews and reclaimed the top-3 local pack for "roofing Phoenix." Inbound calls from Google Maps increased by 68%.
I spent 10 minutes setting it up and it just runs. We went from begging for reviews to getting them automatically on every single job. It's the best ROI we've had from any software.
— Marcus Trevino, Owner, Summit Roofing — Phoenix
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